Dye testing
Water leak detection in Paris
Water leak?
Ceiling stains?
We investigate the cause.
Water leak detection in Paris. We locate the source, document the findings and our plumbers can then carry out repairs promptly. Support with your insurance claim, a quote before work begins and clear explanations at every stage.
Quote before the visitDetection and repairReport within 24 hours
Paris · Homes and businesses
How a visit worksON SITE
Leak detection,
in practice.
Images from our site visits. Observe, test and compare: every leak follows its own path.
Water ingress investigation
Testing an outdoor area
Access and observations
Investigating inside a home
Targeted opening
Reaching the suspected area
YOUR SITUATION
Your situation.
Tell us what you've noticed. We'll explain how we investigate and what to expect.
Water damage
A stain on your ceiling or water in your neighbour's home?
Find out more
Unusually high water use
Does your meter keep turning when all taps are off?
Find out moreDamp & mould
Does the wall stay damp despite cleaning?
Find out more
Heating system leaks
Do you keep having to top up your heating pressure?
Find out more
Water ingress
Do water marks appear after rain?
Find out moreDifferent causes can produce the same signs. The investigation helps distinguish between them.
PARIS · RAPID RESPONSE
At your property in
under an hour.
A leak won't wait. Contact us now.
Within Paris, subject to team availability and traffic. Arrival time is confirmed when we speak. See our service area in Paris.THE VISIT
From your first enquiry to
the repair.
We locate the leak and help plan the repair. You have support through to the next stage of the work, while your building manager benefits from easier coordination.
We prioritise non-destructive methods: thermal imaging, moisture readings, dye tests and pipe camera inspections. We combine the checks your situation requires.
Checks are selected to suit the pipework and available access.
You can contact us 24/7. We aim to visit within 24 hours; the appointment is confirmed according to your situation and available access.
- 01
You describe the signs
The signs you've noticed, when they first appeared and the type of property help us prepare for the visit.
- 02
We plan the visit
Scope, access and price: the quote sets out the planned work before you approve it.
- 03
We document the investigation
The report brings together observations, photos and the investigation's conclusions.
- 04
We propose a repair
If a repair is needed, a separate quote lets you decide how to proceed.
OUR METHODS
The right method
for each leak.
Thermal imaging, dye tests and pipe camera inspections: we select and combine useful checks. Moisture readings complement our observations.
Not sure what's happening?
Let's look into it together.
PRICES
A quote.
Before work starts.
Four price guides depending on complexity and whether an opening is needed. Your quote sets out the scope before you approve it.
Contact usNon-invasive · straightforward250 € excl. VAT
Checks without opening up surfaces.
Non-invasive · complex400 € excl. VAT
More complex investigations without opening up surfaces.
Invasive · straightforward500 € excl. VAT
A targeted opening needed for the investigation.
Invasive · complex650 € excl. VAT
An investigation requiring an opening and involving additional constraints.
Guide prices · travel charged separately. The difficulty, scope and total including VAT are stated in your quote before approval. Repairs are quoted separately.
INSURANCE
Who pays for leak
detection?
Your insurance may cover leak detection. This depends on your policy and the circumstances.
In a French co-owned building (copropriété), the IRSI agreement may determine who arranges leak detection. Your insurer or building manager can confirm the procedure.
Before incurring costs, check approval for cover, any upfront payment and the supporting documents required. Leak detection and repairs are not necessarily covered in the same way.
AFTER THE INVESTIGATION
A leak explained.
A documented case.
What goes into a report? How does it help with insurance? Explore an anonymised example and the documents to gather for the next steps.
Explore the report ↗
FOR PROFESSIONALS
Building managers, letting agents and insurers:
your technical contact.
A property to re-let, occupants to coordinate or a claim to assess: we arrange access and document the investigation so you can decide what happens next.
PLANNING
Access arranged with the occupants
Send the address, on-site contact details and nature of the damage. We plan the investigation around the access available.
DOCUMENTATION
Photos and clearly explained conclusions
Photos, relevant readings, location and technical findings: a record to share with the building manager, insurer or loss adjuster.
FOLLOW-UP
A repair quote
Detection followed by repairs on quotation: you know what was found, what still needs checking and which work to consider.
THE TEAM
Gilles and Thomas,
on site.
Gilles and Thomas. A team that investigates the source of the problem and can also carry out the repair.
Contact the team ↗
USEFUL QUESTIONS
Before you
ask us to investigate.
Answers to help prepare
our first conversation.
Do you always need to break into a wall or floor to find a leak?
A hidden manifold may be accessible by moving furniture. Elsewhere, an access hatch may reveal the leak without leaving enough room for repair tools. Any proposed opening is explained before work begins. See the examples and access needed ↗
Does leak detection include repairs?
Leak detection and repairs are separate services. The report explains the source identified, checks carried out and work completed or still needed. Repairs are covered by a separate quote. Understanding findings and recommendations ↗
Will my insurer reimburse me?
Cover depends on your policy, the incident and the investigations carried out. Ask your insurer or building manager who should arrange leak detection, which costs may be covered and which supporting documents are needed. We cannot guarantee reimbursement or that you will have nothing to pay. Questions to ask your insurer ↗
What should I prepare before contacting you?
Prepare a few photos, when the marks first appeared and details of any checks already carried out. Tell us whether water is still flowing. If a neighbour's property or a basement is involved, let us know who can provide access: some tests need access to several areas. Preparing an investigation involving neighbours ↗
What happens if the leak cannot be located?
Missing access or a concealed area may require additional checks. The report must distinguish a probable source from a point that has actually been located, and explain the next steps. Charging terms are set out in the quote. How to read the report's conclusion ↗
Does a ceiling stain tell you where a leak is coming from?
It shows where water is appearing, but cannot establish the source on its own. Observations in the affected area and checks on the installations help trace it back. Understanding a ceiling stain ↗
Damp in the bathroom: a seal or a pipe?
Seals and finishes, waste pipes and water supply pipes need to be assessed separately. In one basin investigation, the waste test was negative while the perimeter seal test was positive. Separate checks helped identify the repair needed. What to check for the signs you've noticed ↗
PRACTICAL ADVICE
Before your appointment,
some useful answers.
Leak signs & diagnosisCeiling stain: how do you find where the water is coming from?
Read the guide ↗Prices & insuranceLeak detection costs: what really affects the quote
Read the guide ↗
Co-owned buildings & rentalsA leak affecting a neighbour: arranging an investigation with fewer visits
Read the guide ↗LET’S DISCUSS YOUR SITUATION
Tell us about your leak.
A stain, a noise or unusually high water use? Tell us what you have noticed and the town or district.
Would you prefer to speak to us directly?
Tell us about your situation and send a few photos on WhatsApp.
Message on WhatsAppParis. Knowing how urgent your situation is helps us prepare for our first conversation.
Send your enquiry
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