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THE FUITES DÉTECTIVES JOURNAL

A leak raises
a lot of questions.

Publication director: Gilles Dufour

Answers to help you understand what's happening, prepare for a visit and know who to contact.

Damaged paintwork and damp marks on a wall

START HERE · 3 MIN

Ceiling stain: how do you find where the water is coming from?

The stain is in your home, but the leak may be elsewhere. What to note before arranging a visit.

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01

Leak signs & diagnosis

Understand what you're seeing before looking in the wrong place.

Damaged paintwork and damp marks on a wall

Ceiling stain: how do you find where the water is coming from?

The stain is in your home, but the leak may be elsewhere. What to note before arranging a visit.

Read the guide
Pressure gauge connected to a system during a check

Water meter still running with all taps off: what should you check?

Before looking for a pipe inside a wall, first establish whether there really is unexplained water use.

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02

Prices & insurance

Prepare for the quote and your conversations with your insurer.

Moisture measurement during a leak investigation

Leak detection costs: what really affects the quote

€250, €400, €500 or €650 excluding VAT: our four rates depend on the work involved, rather than the number of devices used.

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Inspection camera screen used during an investigation

Leak detection and insurance: questions to ask before the inspection

The report helps explain the damage. To establish who arranges leak detection and which costs are covered, you also need to clarify the claim with your insurer.

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Inspection camera screen during a site visit

Leak detection reports: what they contain and how they help

An anonymised example, the findings that matter and the documents to gather for your insurer.

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03

Co-owned buildings & rentals

Arrange access and move the case forward with everyone involved.

Moisture measurement beside an opening made in a wall

A leak affecting a neighbour: arranging an investigation with fewer visits

You can access the affected ceiling, but not the bathroom above it. A common situation that a few conversations before the visit can help prevent.

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Water marks on a wooden floor inside a home

Managing a leak in your rental property from a distance

Tenant, letting agent, technician and insurer: how to coordinate everyone without being there at every stage.

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04

Repairs and follow-up

Plan the next steps once the leak has been located.

A water droplet beneath a brass connection on a copper pipe.

How do you repair a water leak once it has been located? Solutions for different problems

Seals, connections, waste traps and damaged pipes: understand the repair needed and the checks that matter.

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YOUR SITUATION

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LET’S DISCUSS YOUR SITUATION

Tell us about your leak.

A stain, a noise or unusually high water use? Tell us what you have noticed and the town or district.

Would you prefer to speak to us directly?

Tell us about your situation and send a few photos on WhatsApp.

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Paris. Knowing how urgent your situation is helps us prepare for our first conversation.

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